When am I charged for my order?

You are charged when the payment is successfully completed at checkout. In other words, placing items in the cart does >

I used the wrong email address on my order. Can it be fixed?

Yes, but again, the key is to report it quickly. Your email address is one of the main ways your >

How do I check my order info and tracking?

The easiest way to keep an order easy to trace is to use the same email address consistently and save >

I can’t log in. How do I fix it?

First, do not overcomplicate it. Check the basics in this order: If you copied your password from somewhere, check that >

What is my account for?

Your account is the place that should make things easier over time. It is there to connect your purchases to >

Do I need an account to buy?

Not every customer wants to create an account first, and that is understandable. The important thing is this: whether you >

How do I place an order?

Ordering from NOW IN TIME is straightforward. Start by opening the product page of the item you want. Read it >

Can I request an invoice?

Your invoices are available for download in your Account page, in the Orders tab. If you need help with specific >

I forgot my password. What should I do?

Go to the Account page and click Lost your password?, then follow the email link sent to you to set a new password. >