Can digital products be refunded?
According to Article 16(m) of Directive 2011/83/EU (Art. 103.m TRLGDCU in Spain), you have the right to fully withdraw from
What if the digital product does not work on my device?
First, separate two possibilities: either the product itself is defective, or your setup is not suitable for that product. Those
What do I need in order to use a digital product?
You need the right setup for the specific product you bought. That may mean a compatible browser, a modern device,
Where do I download my files?
If your product includes downloadable files, the first places to check are your order confirmation, the email address used for
When do I receive a digital product after purchase?
Digital products are meant to be delivered after a successful purchase, but the exact way you access them depends on
How do I place an order?
Ordering from NOW IN TIME is straightforward. Start by opening the product page of the item you want. Read it
Common Issues and How to Fix Them
A few problems are easy to solve without panic.
Do you offer gift cards?
Yes. Gift Cards are a formal part of the shop. They are fully digital.
Do you sell games?
Games sit alongside apps, dev tools, fonts, assets, and other digital items as part of the wider ecosystem of creative
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