Which rules apply if I bought through another platform?

If you bought from NOW IN TIME through Etsy.com, Itch.io, MakerWorld.com, or other third-party platforms, the order may still appear in your account on this website if you sign up here using the same email address used for the purchase, which helps keep your orders easier to trace in one place. But the original platform still matters. The sale remains subject to that platform’s own rules for things like payments, checkout flow, platform-side protections, disputes, refunds, account access, and any other actions handled directly through that marketplace. In other words, seeing the order inside your NOW IN TIME account is useful for organization, but it does not replace the original platform’s terms or procedures. The safest approach is simple: use the same email address consistently, keep your order confirmation, and if you need help, contact us with the order number, your name, and the email used for the purchase so the order can be identified quickly and correctly.