Can I use a different billing address from my shipping address?
In general, billing details and shipping details are separate pieces of information, so if checkout allows both, make sure each
What if I entered the wrong shipping address?
Contact us immediately with the correct address and the details of the order. If the order has not shipped yet,
What should I do if my order arrives damaged?
Contact us as soon as possible and include clear photos of the damage, the packaging, and the item itself, along
Can you ship an order directly as a gift?
In many cases, yes. If you want an order shipped directly to the recipient, or you want to discuss presentation,
Can I contact you before ordering if I want the best shipping solution?
Yes. That is often the smartest thing to do, especially for international orders, multiple items, gifts, custom work, or anything
Can I combine multiple items in one order to save on shipping?
Often yes, and in many cases it makes more sense than placing separate orders. Combining items can reduce repeated packaging
Are taxes, duties, and customs charges included in shipping?
SHIPPING COSTS NOW INCLUDE CUSTOMS DUTIES FOR THE UNITED STATES. Any customs duties to other countries, if present, must be
Why can shipping feel expensive sometimes?
Because handmade and unusual physical items do not ship like generic mass-market accessories. We ship worldwide, but packaging, destination, tracking, weight,
Are packages tracked?
Yes, tracked shipping is part of the process for all items. That matters because many of the products in the
You must be logged in to post a comment.