Orders & Policies - Now In Time

What if the download link does not work?

First, make sure you are opening the correct link from the correct email or order. Then try again in a >

Contact us and explain exactly what you ordered and what you received instead. Include your order details and clear photos >

Start with the obvious checks first. Refresh the page, try again after a moment, and if needed, try a different >

Feedback and suggestions are welcome, especially when they are concrete. If something confused you, felt unclear, worked badly, or could >

If billing details need to be corrected, change it in your Account > Addresses page, and then contact us as >

In general, billing details and shipping details are separate pieces of information, so if checkout allows both, make sure each >

First, do not panic. Check your spam or junk folder, and make sure you are looking at the same email >

Your order confirmation email is usually the first place to look, so check the email address used during checkout and >

Possibly, yes, depending on your bank, card issuer, payment app, or country. The store controls the order amount and the >