When am I charged for my order?
You are charged when the payment is successfully completed at checkout. In other words, placing items in the cart does
Can I cancel my order?
Order cancellations are accepted within 2 days of purchase. After that period, cancellation may no longer be possible, especially for made-to-order,
Can I change my order after placing it?
Order changes and cancellations are accepted within 2 days of purchase. Sometimes an order can still be corrected, but you should
How do I check my order info and tracking?
The easiest way to keep an order easy to trace is to use the same email address consistently and save
Where can I find your return, privacy, and licensing policies?
Those documents are linked from the FAQ page and related policy sections of the site. If you need the formal
What if I entered the wrong shipping address?
Contact us immediately with the correct address and the details of the order. If the order has not shipped yet,
Do you offer gift wrapping or gift-ready packaging?
Some products are already naturally gift-ready in the way they are designed and presented, but gift wrapping is not a
Can you ship an order directly as a gift?
In many cases, yes. If you want an order shipped directly to the recipient, or you want to discuss presentation,
Can I contact you before ordering if I want the best shipping solution?
Yes. That is often the smartest thing to do, especially for international orders, multiple items, gifts, custom work, or anything
You must be logged in to post a comment.