Can I request an invoice?
Your invoices are available for download in your Account page, in the Orders tab. If you need help with specific
I forgot my password. What should I do?
Go to the Account page and click Lost your password?, then follow the email link sent to you to set a new password.
Common Issues and How to Fix Them
A few problems are easy to solve without panic.
What payment methods do you accept?
We only use secure payment providers for your safety. Available payment methods are shown during checkout, and include secure payment with
How do I manage my account?
Your account is tied to your email address and login access. When you register, you can also choose whether to
How do I create an account?
If you want a cleaner way to manage your relationship with the store, creating an account is the best place
Can I resell prints made from your files?
No, the files are strictly for personal use only, as clearly stated in the Licence and Intellectual Property Policy. Whether
Do you take collaborations, event projects, or small branded batches?
Possibly yes. In fact, this kind of request may fit the project better than a traditional wholesale mindset in some
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